Our Policies Accessibility

Accessible Participant Service Plan

Back 2 Basickz is committed to creating an inclusive and accessible environment for all participants, volunteers, staff, and visitors. We believe that accessibility is a fundamental right and essential to that everyone has the opportunity to participate fully in our programs, services and activities. 
 
1. Scope and Purpose
 
This policy applies to all aspects of our organization, including all facilities, programs, services and activities. The purpose of this policy is to ensure that we meet or exceed the accessibility requirements of all applicable laws and regulations, including the Accessibility for Ontarians with Disabilities  Act (AODA).
 
2. Accessibility Standards
 
We strive to meet or exceed the accessibility standards outlined in AODA, including but not limited to the following.
 
  • Providing accessible parking spaces and entrances.
  • Ensuring that our facilities are wheelchair accessible and barrier free.
  • Providing accessible seating and assistive listening devices.
  • Ensuring that our website and digital content are accessible.
  • Providing accessible formats or printed materials upon request.
  • Providing accommodations for individuals with disabilities, such as sign language interpretation or assistive technology.
3. Training and Education
 
We provide training and Education  to all our employees  and volunteers on accessibility and disability-related issues, including awareness and sensitivity training, as well as training on how to provide accommodations and respond to accessibility-related inquiries and complaints.
 
4. Feedback and Complaints
 
We encourage feedback and complaints from members, volunteers, staff, and visitors regarding any accessibility-related concerns or issues. We will respond to all feedback and complaints within a reasonable time and take appropriate action to address any identified accessibility barriers.  
 
5. Continuous Improvement 
 
We are committed to continuously improving our accessibility policies, practices and procedures. We regularly review and assess our accessibility performance and seek input from individuals with disabilities to identify areas and improvement and innovation. 
 
Back 2 Basickz is committed to promoting accessibility and removing barriers for individuals with disabilities. If you have any questions, concerns or feedback regarding our accessibility policies, please contact our Accessibility Coordinator at 647-514-3124.

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