The Toronto Community Crisis Service (TCCS) is a new, alternate approach to responding to someone in crisis that focuses on health, prevention and well-being. The service provides an alternative to police enforcement, creating a community-based, client centred, trauma-informed response to non-emergency crisis calls and wellness checks. This service aims to respond to the needs and desires of the communities most impacted by policing and establish trust and confidence in a new community-based response model. The TCCS supports individuals 16 years of age and older. Individuals experiencing or witnessing a mental health crisis can access the Toronto Community Crisis Service by calling 211. Appropriate calls will be dispatched based on the call location, dispatch criteria and availability of teams.

The Kids Help Phone is a counselling, referral and support service for children and youth under the age of 20 years old. Professional counsellors provide immediate and caring support to young people who are dealing with a problem, making a hard decision, or concerned with feelings or mood.  The service is free, confidential, anonymous and available 24 hours a day 1-800-668-6868.